Email us. We read everything.
Two addresses, actual humans behind both.
General support
Email addresses
help@cavefinder.app
Product questions, bug reports, billing, account help.
help@cavefinder.app →
Founder direct
zach@cavefinder.app
Partnerships, press, research collaborations, or just to say hi. Goes straight to Zach.
zach@cavefinder.app →What we actually get asked
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General questions
About the product, features, or how to get started.
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Bug reports
Something isn't working as expected. Include your browser, what you were doing, and any error messages.
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Billing & account
Subscription issues, payment questions, account management.
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Conservation concerns
Questions about cave data privacy, responsible use, or our conservation practices (also see our conservation page).
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Partnerships & press
Business inquiries, research collaborations, media requests.
Check the FAQ first
Your question might already be answered on the FAQ page. If not, we want to hear from you.