Email us. We read everything.
Two addresses, actual humans behind both. If your question is urgent, Zach usually answers the same day.
help@cavefinder.app
Product questions, bug reports, billing, account help. We respond within 48 hours.
help@cavefinder.app →zach@cavefinder.app
Partnerships, press, research collaborations, or just to say hi. Goes straight to Zach.
zach@cavefinder.app →What we actually get asked
General questions
About the product, features, or how to get started.
Bug reports
Something isn't working as expected. Include your browser, what you were doing, and any error messages.
Billing & account
Subscription issues, payment questions, account management.
Conservation concerns
Questions about cave data privacy, responsible use, or our conservation practices (also see our conservation page).
Partnerships & press
Business inquiries, research collaborations, media requests.
Check the FAQ first
Your question might already be answered on the FAQ page. If not, we want to hear from you.